Frequently Asked Questions

You can if you act fast! We typically ship orders within 24 hours. Once they ship, we can’t change your address, so please contact us right away if you want to change yours.

Sorry, our system cannot use gift cards for a recurring payment.

Not yet. Be sure to join our mailing list so you can find out when international shipping becomes available. We hope to carry our mission around the world soon 😀

No, you do not.

Absolutely. You’ll receive tracking info by email. If you create an account, you’ll also be able to manage orders and edit your address and payment info.

First, don’t panic 😅Contact us right away and we’ll make things right. We promise. Have your order number and the email address you used at checkout ready.

Store them in a cool, dry place, away from direct sunlight. In the case of our bottled products, secure the lid tightly after each use.

You may be using an expired code (bummer) or have entered it incorrectly (oops). If you continue to have difficulties, please contact us so we can look into it for you.

First, log in to your account. Next, click on Add Payment Method, where you can change it.

Please contact our customer experience team to find out when the particular product(s) you’re interested in will be back in stock. We promise to make it happen as quickly as possible. It’s worth the wait :)